Information
Privacy Policy
We are committed to protecting your privacy through ensuring that all personal information provided to us is treated with care and we do not share any personal information with third parties.
We recognize the importance of an individual's right to keep personally identifiable information private.
We are dedicated to adhering to the following principles that relate to the collection, use, retention and disclosure of personal information in Australia. These principles are based on Australia's Privacy Act of 1988 and centre around Australia’s 10 National Privacy Principles.
We do not sell trade or rent your personal information to other companies.
MerlinsCrystalCave.com will not send you any marketing emails or pass your information on to third parties.
Payment Information
We currently accept payment by credit card (Visa or Mastercard), PayPal
Shipping/Delivery Policy
Shipping Times & Rates
Orders placed before 1:08pmEST (Monday-Friday) are despatched the same day.
Australian Shipping Options
All orders will be shipped via Aust Post for up to 500 grams AU$8 (per shipping address)
up to 3 kg $13 and up to 5 kg $16.
Shipping charges are FREE for orders over AU$ 888 to one address within Australia. Please allow 5 - 7 business days to receive your order. Items ordered together may not always ship together. If your order requires more than one shipment, you will only be charged one shipping fee. Items on special order may take longer. You may verify the status of your order and shipment by contacting us directly at:
Worldwide Shipping Information
Prepaid Air Mail envelopes
For letters, documents and postcards to any destination.
No customs form required for letters and documents. Use CN22 for contents value up to $500 and CP72 for over $500.
Weight | New Zealand | Asia Pacific | Rest of the world |
Up to 50g | $1.75 | $1.85 | $2.60 |
Over 50g up to 250g | $4.50 | $4.65 | $6.45 |
Over 250g up to 500g | $9.75 | $11.15 | $15.50 |
Only during November and December seasonal greeting cards up to 20g, enclosed in a sealed small letter size envelope and endorsed CARD ONLY | $1.70 | $1.80 | $2.55 |
100% 88 Day Happiness Guarantee and Return Policy
Articles are accepted for credit or exchange for up to 88 days without any questions asked, if you are not completely satisfied with your purchase simply mail it back to us.
Information Policy
This notice is required by the Therapeutic Goods Administration. The statements on this site have not been approved by the Therapeutic Goods Administration. Any information that may be found anywhere on this site is not presented as a substitute, nor intended to be a substitute for medical advice, treatment or diagnosis.
This site does not dispense medical advice or prescribe the use of any technique as a form of treatment for medical problems without the advice of a physician, either directly or indirectly. In the event you use any of the information in this site for yourself, the publisher accepts no responsibility for your actions.
The images text and graphics are for general informational purposes only. Information that may be found on this site is not presented as a substitute, nor intended to be a substitute for treatment, diagnosis or medical advice.
Never disregard advice from your medical professional or delay seeking medical advice because of anything you may have read on this site. Always seek the advice of your medical physician, or other medical professional or qualified health care provider with any questions that you might have about a medical condition.
Crystals are a complimentary therapy and should never replace proper medical advice. If in doubt seek professional medical treatment or advice from your doctor.
Copyright
Unless expressly indicated to the contrary, the copyright in all texts, graphics and layouts in this website are owned by Merlinscrystalcave.com. Except as indicated below, or as permitted under the Copyright Act 1968 or applicable laws, you must not copy, modify, transmit or distribute any material on this website. You acknowledge that you do not acquire any ownership rights by downloading any material from this website.